Help
Frequently asked questions
How long does delivery take?
Typically 2–5 working days island-wide (demo estimate).
Which payment methods do you accept?
Card payment, cash on delivery, WhatsApp ordering and bank transfer.
Can I order without an account?
Yes — guest checkout is available.
How do I track my order?
Use the Track page with your order number and email.
Can I return a product?
Unopened items can be returned within 7 days (demo policy).
Do you deliver island-wide?
Yes — we deliver to all 25 districts. Remote areas may take an extra day or two.
Is there a delivery fee?
A flat LKR 450 applies to orders under LKR 10,000. Orders above that ship free. Cash on delivery adds LKR 150.
How does bank transfer work?
Choose bank transfer at checkout, pay into the account shown, then enter your transaction reference on the order page. We verify it within one working day.
How does WhatsApp ordering work?
Choose WhatsApp at checkout and we'll open a pre-filled message with your order details. Our team confirms stock and payment with you directly.
What if an item is out of stock?
Out-of-stock items can't be added to your bag. Subscribe to our newsletter to hear when they return.
Are your products suitable if I'm pregnant or on medication?
Please consult a qualified professional before using any wellness product if you are pregnant, nursing or taking medication.
Can I change or cancel my order?
Contact us as soon as possible. Orders that haven't been dispatched can usually be changed or cancelled.
How should I store my products?
Keep products in a cool, dry place away from direct sunlight, with lids closed tightly.